Our thinking

Capita experts share their opinion and insight on new ideas, approaches, technology and topics related to our business and markets.
Insights graphic

Future of learning

Our adaptability advantage: Learning at pace and scale


People and culture

Empowering our people to lead healthier lives by prioritising their wellbeing


Data and analytics

How digital tools are empowering police officers and keeping the public safer


Customer experience

Delivering Seamless Digital Customer Experiences, Trends and Top Predictions for 2021


Customer experience

Re-establish customer needs and connect with customers in the new world


Customer experience

Building customer trust by using data properly in the post-Brexit era


Defence

Digitisation of defence – the key to a safer UK


Institute

Why tech and innovation are the key to building back better


Future of learning

The forgetting curve is a human strength


Institute

The great opportunity? Q1 results audio summary


Insurance

Image is everything: brand and digital pensions communications


Customer experience

Have mortgage payment holidays eased the pain or simply prolonged it?


Government

Putting residents’ safety at the heart of Building Control with new legislation