Organisations are operating in an increasingly complex environment

The Capita Institute works with thought leaders inside and outside Capita to analyse macro trends, provide practical insights and stimulate original thinking in order to help our clients make better decisions.

Through asking better questions we aim to understand the challenges our clients face, explore the implications for them and re-imagine the possibilities.

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If the cloud was a priority for businesses before 2020, the onset of the global pandemic has made it more critical than ever.

Listen to our latest podcast

Our focus is critical infrastructure, including our relationship with energy and the opportunities ahead.

Explore our original research

Robot wars or automation alliances? This report establishes a framework of ‘guiding principles’, to encourage the responsible implementation of workplace technologies into the future.

The Great Opportunity?

We’re living in an age of unprecedented disruption for business and individuals. But potentially great opportunity to view work and life after the pandemic as a new frontier. There are choices to be made and opportunities for organisations to rethink, reimagine and reset.

How can we turn this uncertainty into cause for hope and optimism? We’ve been talking to experts from business, government and academia to find out how we can really build back better.

In the first podcast in our series on 'The Great Opportunity', Patrick Gormley (Head of Capita Consulting) and Oli Freestone (Head of Capita Institute) look at the choices we need to make now to come back stronger following the unprecedented disruption Covid-19 has brought to business and our lives.

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The future of work and learning

Today’s business world is in constant flux. It requires continuous upskilling and reskilling focused on growth and creativity. As our world evolves, technology, AI and automation will reshape the traditional jobs that exist today.

Right now, the World Economic Forum expects more than half the global workforce will need significant training and development over the next five years.

We have been exploring the changing trajectories across education, skills and employment, sharing views of some of the leading experts and brightest minds to help us better understand how to cultivate a culture of lifelong learning and how to keep pace with the ever-evolving nature of work.

Future of learning

We find ourselves on the cusp of a fourth industrial revolution. Intimidating as it may sound, it’s also immensely exciting: with the rapid pace of technological development, the future we face holds almost infinite possibilities. To get a clearer idea of what lies ahead of us, it’s worth taking a step back to look at some of the macro trends changing our world. Listen to Oli Freestone, our Head of Institute discuss the future of learning.

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Tomorrow's Organisations

As the future seems more unpredictable than ever, how can organisations manage the uncertainty? In this monthly podcast series, we’ll be joined by a range of leading experts and brightest minds to discuss and share views on hot topics to help tomorrow’s organisations.
 

Meet our experts

At Capita we have a community of unrivalled experts in fields including automation, artificial intelligence, data, cloud and transformation. Take a look at their latest thinking. 

How can we help your organisation?