Executive committee

Capita’s executive committee consists of functional heads and executive officers who are entirely accountable for their function or division. Our divisions are aligned around our key markets: Customer Management; Government Services; People Solutions; Software and Technology Solutions. Alongside them sits our sixth division - Specialist Services. These are all aligned with Capita’s overall strategy.
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Ismail Amla

Chief Growth Officer

Ismail is responsible for supporting Capita’s transformation and organic growth plans and driving change in the sales model. He is also responsible for Capita’s new consulting business.


Chris Baker

Executive Officer, Software

Chris leads one of the UK’s largest software companies with market-leading positions in sectors such as education, emergency services and local government. Its specialist enterprise products also serve cross-sector markets, in the UK and overseas.


    Gordon Boyd

    Chief Financial Officer (Interim)

    Gordon is responsible for setting financial strategy and policy, and for implementing a framework of business controls to support Capita’s transformation and sustainable growth. He is also responsible for the internal audit and commercial functions.


    Claire Chapman

    Chief General Counsel

    Claire provides expert and strategic legal advice, with a focus on legal and regulatory risk management, mergers and acquisitions, corporate projects, governance and contracts. She is also responsible for compliance, privacy, clinical governance and company secretarial functions.


    Aimie Chapple

    Executive Officer, Customer Management

    Aimie leads the division which delivers multi-channel customer experience services across the UK and internationally, for many leading brands in sectors ranging from telecommunications and utilities, to financial services and technology innovation.


    Mark Cook

    Executive Officer, Technology Solutions

    Mark leads the division which provides digital technology solutions for enterprise workspace and connectivity to external public and private sector clients. He is also responsible for Capita’s central Group IT function.


    Garry Dryburgh

    Chief Transformation Officer

    Garry is responsible for developing, orchestrating and communicating the company’s multi-year transformation programme, aiming to achieve the right balance between short-term improvement and delivery of Capita’s long-term vision.


    Chantal Free

    Executive Officer, People Solutions

    Chantal leads the division which solves large public and private clients’ most complex people issues across the entire employment lifecycle from resourcing, learning and employee experience, to pensions consulting and administration.


    Rupert Green

    Chief Corporate Development Officer

    Rupert is responsible for Capita’s strategy development and execution, investor relations, and for mergers, acquisitions and divestments.


    Katja Hall

    Director of Corporate Affairs

    Katja is responsible for internal and external communications, including employee engagement, public affairs, media relations and responsible business, while providing strategic and reputational guidance to the leadership team.


    Jonathan Lewis

    Chief Executive Officer

    Jon is responsible for the overall management and development of Capita, to achieve its strategic objectives – and return the business to organic growth and sustainable free cash flow.


      Will Serle

      Chief People Officer

      Will is responsible for delivery of the company’s HR and people strategy, supporting and advising the organisation to evolve Capita’s culture and ways of working for all its employees. He is also responsible for Capita’s property function.


      Andy Start

      Chief Executive Officer, Government Services

      Andy leads the division which is a strategic partner to government in the application of digital transformation to improve the productivity of operations and to help deliver essential services to millions of customers.


      Jim Vincent

      Executive Officer, Specialist Services

      Jim leads the division which comprises a portfolio of standalone businesses and commercial ventures, providing a diverse range of services to private and public sector clients.