When something goes wrong, it’s vital you know where to turn
Our field, on-site, remote monitoring and project services are designed to give you access to a pool of resources, with specialist IT skills, to keep your organisation running.
We can support the ongoing health and maintenance of your IT estate by providing the tools, visibility and insight needed to drive consistent performance.
Alternatively, our field engineers can ensure that, when things do go wrong, local engineers are on hand and ready to respond quickly, reducing the time it takes to resolve problems.
From delivering flexible IT support to 22,000 Belfast Heath and Social Care Trust healthcare professionals, to our on-demand IT support for West Midlands Police – a client of ours for over 30 years – we're a trusted first port of call to get things back on track.
500,000
end users supported every day
250
support engineers based throughout the UK and Ireland
5m
customer touch points managed every year
Our experts discuss the key issues
Why should organisations pay more attention to what their users are looking to achieve? How can companies get a better return on investment with technology? How will a trend towards automation and ease-of-use affect business life?
Hear from Andrew Trusconi-Smith, Head of customer engagement and service experience.
Our IT services
Testing and assurance
Our testing and assurance consultancy provides strategic testing, assurance and governance services that concentrate solely on testing IT processes to support technology-centred change.
We also help with...
01
Project management
We offer a full range of flexible and ITIL-accredited managed services for our clients. These can vary from simply subcontracting a single element of your organisation’s IT, to a full IT Infrastructure outsource.
02
Field services
We work with a wide range of customers across the UK and Ireland delivering flexible support and field services, from service desk to field engineer support.
Our latest insights
Future of work
Future of work
Future of work
How can we help your business progress?
Get in touchExplore related solutions
01
Workplace IT
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Cyber security
There’s a common thread across every attack and breach: people. Not just the end user who accidentally falls for a scam, but also the teams tasked with protecting them.