HR solutions

Administering your HR function with agile, expert resources
For many organisations the burden of HR processes and compliance requirements make outsourcing the most efficient option for many core operations. Capita’s expertise in process optimisation, data management, digital deployment and compliance processes means we are best placed to service your unique requirements.
Our end-to-end services equip you with effective processes and procedures to futureproof your capabilities and manage your people's performance.
Tailored, flexible and focused solely on you, our specialist payroll and HR administration teams understand the problems you face. But more importantly, they also have proven experience to better manage your approach, putting the employee experience at the heart of what you do.
With combined experience of over 50 years in HR and payroll, we help you interpret regulations, improve the services to your employees and lower costs. We free you up to focus on core business.
1 in 4
people in the UK workforce is supported by one of our HR solutions or services
Our expertise
01
Advisory Our strong advantage is our tailored, agile and personal approach. Having developed an in-depth understanding across a range of sectors and businesses, we’ve built a fully-managed, flexible service that delivers exactly what you need in the following key areas: • Solution and delivery model design • Process optimization • Change management • Project support • Platform selection and deployment • Staff augmentation
02
Technology As we’re not tied to one technology provider, we have the flexibility to choose the right platform for your needs, or to work with your existing IT estate to ensure organisational continuity in the following areas: • Platform deployment • Platform optimization and administration • Integration and API’s • Integrated RPA and AI • Analytic reporting • Other service enabling tech. (e.g. case management tools, ESS/MSS, etc.) • Payroll platform testing and support
03
Processing • Payroll query management • Payroll data inputs • Build to gross support/calculation • Time imports and issue resolution • On/Off-cycle processing (gross to net calc.) • Balance and reconciliation • Payroll controls • Payroll reporting • E Payslip functionality or hard copy distribution • GL maintenance and file creation
04
Compliance • Compliance monitoring and interpretation • Platform statutory updates • Month/Quarter/Year end activities • FPS / EPS submission • Global mobility/EXPAT services • Audit support
05
Data and support services • HR data management • Travel and expense management • Telephony service • Pension AE • Time and Attendance system
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Gold standard customer service • Efficient customer engagement processes • One named contact for every client • Reliable and accurate • Flexibility towards your deadlines
How can we help your organisation?
Get in touchExplore related solutions
01
Pensions consulting
When it comes to pension provision, it pays to have strategic guidance and expert knowhow. As one of the UK’s leading advisers on pensions, we demystify complex regulations and advise on a range of services.
02
Pensions software
Our digital pensions experts take a consultative approach and take the time to understand your needs to create a solution that works for your organisation.
03
Digital background checking and onboarding
We’re helping organisations to screen new starters and ensure that they’re ready for work straight away with digital screening and onboarding to meet today’s unique challenges.